Shipping Policy

At LUNAVA, thoughtful design extends beyond our products — it continues through to delivery.

Each order is prepared with care to ensure it arrives safely and securely.

Processing

Orders are processed within 1–3 business days
(excluding weekends and public holidays).

You will receive confirmation once your order has been dispatched.

Shipping Coverage

We currently ship within:

United Kingdom (including Northern Ireland)

Selected items are also available for delivery to the United States.

If you are unsure whether a product ships to your location, please contact us prior to ordering and we will be happy to confirm.

United States Delivery

Delivery to the United States is available on selected items only.

Estimated delivery times typically range between
5–10 working days, depending on the item and warehouse location.

Delivery estimates are not guaranteed and may vary due to carrier operations, customs processing, or other external factors.

Customers are responsible for any applicable import duties, customs charges, or local taxes applied upon delivery.

United Kingdom & Northern Ireland Delivery

Estimated delivery time:
2–7 working days

Delivery timeframes are estimates and may vary depending on location and carrier performance.

Tracking

Tracking details are provided once your order has shipped, allowing you to follow your parcel in real time.

Delays

While we strive for timely delivery, occasional delays — including customs, weather, or courier disruptions — may occur.

Should any issue arise, our team will assist you promptly.